Tieteelliset artikkelit

Referoidut (vertaisarvioidut), kansainväliset tieteelliset julkaisut:

  • Saarijärvi, H., Kuusela, H., Kannan, P.K., Gulkarni, K., ja Rintamäki, T. (in press), ”Unlocking the Transformative Potential of Customer Data in Retailing”, The International Review of Retail, Distribution and Consumer Research.
  • Saarijärvi, H., Puustinen, P., Yrjölä, M., ja Mäenpää, K. (in press), ”Service-Dominant Logic and Service Logic – Contradictory and/or Complementary?” International Journal of Services Sciences
  • Neilimo, K., Kuusela, H., Närvänen, E., ja Saarijärvi, H. (2015), ”S Group’s Vision for Strategic Transformation: ”Your Own Store””Strategy & Leadership, Vol. 43 No. 4, pp. 47-53.
  • Saarijärvi, H., Grönroos, C., ja Kuusela, H. (2014), “Reverse Use of Customer Data: Implications for Service-Based Business Models”, Journal of Services Marketing, Vol. 28 No. 7, pp. 529-537.
  • Kuusela, H., Närvänen, E., Saarijärvi, H., ja Yrjölä, M(2014), ”Challenges for B2B Research Relevance – A Top Executive Perspective”, Journal of Business and Industrial Marketing, Vol. 29 No. 7/8, pp. 593-600.
  • Salonen, S., Närvänen, E., ja Saarijärvi, H. (2014), ”How Do Consumers’ Consume Fashion Online? A Practice-Theoretical Inquiry”,  International Journal of Marketing Studies, Vol. 6 No. 3, pp. 87-96. 
  • Puustinen, P., Saarijärvi, H., ja Maas, P. (2014), ”What is Being Exchanged? Framing the Logic of Value Creation in the Financial Services”, Journal of Financial Services Marketing, Vol. 19 No. 1, pp. 43-51.
  • Saarijärvi, H., Kuusela, H., Neilimo, K., ja Närvänen, E. (2014), ”Disentangling Customer Orientation – Executive Perspective”Business Process Management Journal, Vol. 20 No. 5, pp. 663-677.
  • Saarijärvi, H., Mitronen, L., ja Yrjölä, M. (2014), ”From Selling to Supporting – Leveraging M-Services in the Context of Food Retailing”, Journal of Retailing and Consumer Studies, Vol. 21 No. 1, pp. 26-36.
  • Saarijärvi, H., Kannan, P.K., ja Kuusela, H. (2013), “Value Co-Creation: Theoretical Approaches – Practical Implications”, European Business Review, Vol. 25 No. 1, pp. 6–19 (Outstanding Paper 2013 Award).
  • Saarijärvi, H., Karjaluoto, H., ja Kuusela, H. (2013), “Extending Customer Relationship Management: From Empowering Firms to Empowering Customers”, Journal of Systems and Information Technology, Vol. 15 No. 2, pp. 140–158.
  • Saarijärvi, H., Karjaluoto, H., ja Kuusela, H. (2013), ”Customer Relationship Management: The Evolving Role of Customer Data”, Marketing Intelligence and Planning, Vol. 31 No. 6, pp. 584-600 (Highly Commended Paper 2013 Award).
  • Närvänen, E., Saarijärvi H., ja Simanainen, O. (2013), ”Understanding Consumers’ Online Conversation Practices in the Context of Convenience Food”, International Journal of Consumer Studies, Vol. 37 No. 5, pp. 569-576.
  • Saarijärvi, H., Kuusela, H., ja Rintamäki, T. (2013), “Facilitating Customers’ Post-Purchase Food Retail Experiences”, British Food Journal, Vol. 115 No. 2, pp. 653-665.
  • Saarijärvi, H. (2012), “The Mechanisms of Value Co-Creation”, Journal of Strategic Marketing, Vol. 20, No. 5, pp. 381–391.
  • Saarijärvi, H., Kuusela, H., ja Spence, M.T. (2012), “Using Pairwise Comparison Method for Assessing Competitive Priorities within a Supply Chain”, Industrial Marketing Management, Vol. 41 No. 4, pp. 631–638.
  • Saarijärvi, H. (2011), ”Customer Value Co-Creation through Reverse use of Customer Data”, Akateeminen väitöskirja, Johtamiskorkeakoulu, Tampereen yliopisto, Acta universitatis Tamperensis 1666 (hyväksytty 12.12.2011, eximia cum laude approbatur).

 

Tieteelliset konferenssijulkaisut:

  • Saarijärvi, H., Horsti, A., ja Rintamäki, T. (2010), ”Extending the Retail Experince – Using an Online Service Application to Facilitate Loyal Customers’ Value Creation”., teoksessa H.J.P. Timmermans (toim.) EIRASS – The European Institute of Retailing and Services Studies.
  • Rintamäki, T. ja Saarijärvi, H., (2009), ”The Challenge of Co-Creation in Modeling Customer Value”, teoksessa Recent Advance in Retailing and Services Science, Conference Proceedings.
  • Saarijärvi, H. ja Rintamäki, T. (2008), ”Customer Value Propositions in G-D and S-D Logics”, teoksessa Katherine Tyler et al. (toim.) 22nd Service Conference and Workshop: ”The Future of Service Research and Practice in a Global World: Service Science, Service Logic, and Service perspectives for Markets, Businesses and Customers…Quo Vadis?”. London: Academy of Marketing and University of Wesminister, Harrow Business School, 233-237.
  • Tanila, J., Kuusela, H., Mitronen, L. ja Saarijärvi, H. (2008), ”Supply Chain Management of Rapidly Deteriorating Products – A Model to Understand the Implications of Product Deterioration”, teoksessa Fifteenth International Working Seminar on Production Economics, Pre-Prints Vol. 3, 471-480.
  • Tanila, J., Kuusela, H., Saarijärvi, H. ja Virolainen, V-M. (2008), ”Agile Manufacturing in Food Industry – Modelling the Impacts of Rapid Product Deterioration”, teoksessa Fifteenth International Working Seminar on Production Economics, Pre-Prints Vol. 3, 461-470.