Problems with sending Library’s messages

Yesterday and today the Library has had problems with sending item available notices and overdue notices because of a device failure. To make sure, we have sent some notices twice to customers.

At the moment the problem is being resolved. We apologize for the delay of notices and for the double notices.

Remember, that according to the Library’s circulation rules the customers themselves have to take care of renewal and returning of their loans in time. Even if the Library’s notices have not arrived at all the customer still has to pay the possible overdue charges. More about the circulation instructions on our website.

Linna and Arvo libraries’ premises in self-service use 15 August

On Wednesday, 15 August, the premises of Linna and Arvo libraries are available for the customers during the opening hours but the Customer Service is closed. You can borrow books and return your loans using the self-service machines and pay library fees online. Linna is open 8.00–16.00 and Arvo 8.00–17.00.

The reason for this exceptional self-service day is the staff training day of all Tampere3 libraries (UTA, TUT and TAMK).

You can find answers online among Frequently Asked Questions. The question box on Library front page offers ready questions when you start writing. You can also choose a topic from the word cloud.

More information:
Leena Horsma-aho, Manager, Student Information Services, Leena.Horsma-aho@uta.fi
kirjasto@uta.fi

Library’s opening hours and contacts

Library closed on Midsummer 22-24 June

All University Library offices are closed from Midsummer Eve, Friday 22 June, to Sunday, 24 June. After Midsummer we’ll continue the service according to the same summertime opening hours. Only the customer service in Library’s newspaper collection will be closed until 7 August.

Also during the Midsummer days you can return your loans to the book-return bins beside the front doors of Linna and Arvo. You can find answers online among Frequently Asked Questions. The question box on Library front page offers ready questions when you start writing or you can choose a topic from the word cloud. If necessary, you can pay your library fees online on Tamcat database.

Linna’s Silent Reading Room and Arvo’s Learning Center are available 24/7 for the University of Tampere students with the key card. – Please note, that renovation in Linna’s Silent Reading Room begins after Midsummer and its premises will be closed until the beginning of September. More detailed information will be available on library news on our front page.

Summertime opening hours

Late return of short loans does not bring a borrowing-ban any more

If you return a short loan late to the Library, you will not get a borrowing ban for one week any more. However, the overdue charge of 15 euros remains. Borrowing ban practice was removed during changes in the library systems.

The short loan books that can be borrowed for a day or weekend supplement the Library’s textbook collection. They are intended to circulate quickly from one reader to another, so the students have wished that the consequences of a late return are noticeable. The Library assumes that an overdue charge of 15 euros is a sufficient stimulus to returning in time.

In Linna library the pink information slips have been removed from the short loan copies. So when you borrow a short loan, we recommend that you keep the receipt with the due date and time.

Library’s borrowing practices on the website

The new privacy regulation changes the Library’s reservation policy

The EU General Data Protection Regulation (GDPR) of personal data will enter into force in May 2018. The regulation will concern all processing of personal data within the EU.

The GDPR will also change the Library’s reservation policy. In the future when you make a reservation online on Tamcat database to the Library’s material, you must explicitly accept that your reservation will be made available for retrieval from an open pickup shelf.

If you do not want your reservation to be placed on an open pickup shelf, you will need to make your reservation at the Library’s customer service and also pick up your reservation there during the Library’s service hours.

Changes to the reservation process will take effect on Tamcat on Wednesday 24th of April 2018.

Further information: andor@uta.fi

You can still influence the services of Tampere3 library

User Survey 2018 logoYou still have time to influence the development of your future services in Tampere3 library. User Survey is available until the end of this week. You’ll find the link to the survey also on the Library website.

Don’t forget to participate also the raffle of useful prizes. We’ll raffle off 3 rainproof Rains backpacks, 3 necessary fire blankets, 3 practical frying pans, books, 20 reading lights you can attach to a book, 30 handy & versatile bicycle lamps, 40 movie tickets, 7 gift vouchers for city buses (à 10 €), and small packages of products.

Thank you for your feedback!

More information:
Outi Viitasalo, Outi.Viitasalo@uta.fi, and Sonja Mattsson, Sonja.Mattsson@uta.fi

Influence the services of Tampere3 library in User Survey

User Survey 2018 logoThe libraries of Tampere3 universities are now building the services of the common Tampere3 library. Come along and share your opinion about the current services in our User Survey! Respond to the survey by 31 March and participate also in a prize draw.

The User Survey is simultaneously open for the libraries of Tampere University of Applied Sciences, Tampere University of Technology and University of Tampere. The survey is aimed at students, researchers and other staff of the university as well as all the other customers of the library.

You can grade both the importance and functionality of the library services. Please feel free to share your comments and suggestions with us. You’ll find the link to the survey on our website. Answering only takes a few minutes.

Link to the survey

Win prizes

Don’t forget to participate also in the prize draw. After responding to the survey, give your contact information on a separate form.

Among all the respondents of Tampere3 libraries we will raffle off plenty of useful prizes: 3 rainproof Rains backpacks, 3 necessary fire blankets, 3 practical frying pans, books, 20 reading lights you can attach to a book, 30 handy & versatile bicycle lamps, 40 movie tickets, 7 gift vouchers for city buses (à 10 €), and small packages of products.

More information at Tampere University Library:
Outi Viitasalo, Outi.Viitasalo@uta.fi, and Sonja Mattsson, Sonja.Mattsson@uta.fi

Links to the survey on Library website

On 25 January Arvo library closed, Linna’s premises available until 16.00

On Thursday, 25 January, Arvo library is closed and Linna library is open exceptionally between 8.00 and 16.00. The premises in Linna library are available for the customers during the opening hours but the Customer Service is closed. You can borrow books and return your loans using the self-service machines and pay library fees online.

The reason for the exceptional opening hours is staff training for all Tampere3 libraries.

When the Library is closed, you can return your loans to the book-return bin beside the front door of Linna (Kalevantie side) and Arvo (Teiskontie side). Linna’s Silent Reading Room and Arvo Learning Center are available 24/7 for the University students with the key card. Please note, in Arvo on weekdays between 21.00 and 5.30 and on weekends you need also a PIN code you can get from IT Helpdesk in Arvo.

You can find answers online among Frequently Asked Questions. The question box on Library front page offers ready questions when you start writing. You can also choose a topic from the word cloud.

More information:
Leena Horsma-aho, Manager, Student Information Services
Leena.Horsma-aho@uta.fi
kirjasto@uta.fi

Library’s opening hours and contacts

Search for answers on FAQ service

FAQ box on Library front pageOn Library front page (www.uta.fi/kirjasto/en/) you can now find a handy FAQ – Search for answers box where you can find answers even when the Library is closed. The question box offers ready questions, when you start writing. You can also choose a topic from the word cloud.

Frequently asked questions service (FAQ)
Library’s guidance services (Chat, Ask the Library, FAQ, Book a Librarian)

More information:
Manager Leena Horsma-aho, Student Information Services
Leena.Horsma-aho@uta.fi
kirjasto@uta.fi

Opening Week: Ask and check the library orienteering points

During the opening week of the University, the Library welcomes especially the new students. In addition to our staff at the Customer Service desk of Linna library you will meet there a library guide who can also answer to your questions and direct you forward.

Go and find the Library Orienteering points in Linna. From our guide you’ll get the questions for seven orienteering points. When checking them you’ll learn more about library services and premises. Exercise is useful: all participants will get a prize.

On the Opening Day, Tuesday 5 September, you’ll find the library specialists at our stand in the Main building, and also with IT Helpdesk in Arvo building. Come and ask us e.g. about e-resources or our guidance services. Also try a referencing game, and click yourself a prize in Library Kimble. Welcome to meet us!