Cash payment not possible in Arvo library from 1 June

In Arvo library on Kauppi campus cash payment is not possible from 1 June 2017. The amount of cash payment has been dimishing last years and processing even small amounts cash takes resources from other library work. You can still pay library fees in Arvo library with a card or use online payment.

You can pay online using any Finnish Internet bank and with Visa, Visa Electron, MasterCard and American Express credit cards. The smallest payable amount is 3 euros. You have to pay the whole amount of your library fees all at once.

This is how you pay online:

  • Log in to your account on Tamcat and go to Fines
  • If the amount of fees is at least 3 €, you can proceed to paying by clicking the Pay Online icon.
  • Choose Internet bank or credit card and follow the instructions.
  • Return to Tamcat’s Fines The paid fees will disappear from your account immediately.
  • If the online paying doesn’t work out, contact the Library (kirjasto@uta.fi, Linna tel. 040 190 9696, Arvo tel. 040 190 4236).
  • Please note: You cannot pay the fees online if there is a replacement fee for a lost/unreturned book among your charges. If you have that book, please return it and contact the Library’s customer service.

Online payment service is produced by Paytrail Oyj in cooperation with Finnish banks and credit institutions.

More information:
Manager Leena Horsma-aho, Leena.Horsma-aho@uta.fi

Information for the Library’s non-university customers: printing & copying and guest computers

Printing and copying

Library’s customers who don’t have the University of Tampere basic user account, can print and copy by using a copy card. Ricoh copy & print cards are on sale at the Library’s Customer Service and at Ricoh on-campus service points. Prices of copy cards can be found on the Library’s Service fees list.

Copy cards can also be recharged at the Ricoh service points. Please contact the customer service person to set up a time for buying more credit on your card.

Ricoh service points:

  • Main campus: Main building A025 (service hours on weekdays 12.00-12.30)
    Sanna Kuukasjärvi, tel. 040 456 6325, kuukasjarvi@ricoh.fi
  • Kauppi campus: TAMK B1-44 (Kuntokatu 3)
    Arttu Nikkilä, tel. 040 456 6324, nikkila@ricoh.fi

Juvenes copy cards that will go out of use can be used until 31 May 2017.

Guest computers

Linna library’s guest computers have been moved from the 3rd floor to the back of the 1st floor.

  • Guest computers are intended for customers without the University of Tampere basic user account.
  • Computers are intended only for studying and information seeking.
  • Make a reservation to the folder, max 1 hour/person/day.
  • Printing with a copy card that you can buy at Customer Service and at Ricoh service point (see above).

More information:
Manager Leena Horsma-aho, Leena.Horsma-aho@uta.fi

Order theses and other storage resources now in Tamcat

Ordering of library resources located in the storage has changed. Now you can order theses and other storage resources in Tamcat library collections section by making an Item Retrieval Request for the item in question. Before these resources were ordered using online forms.

You can also order storage resources as before at Customer Service desk in the Library.

Library closed on the 1st of May

On Monday, the First of May, all Library offices are closed.

Linna’s Silent Reading Room and Arvo’s Learning Center are available 24/7 as usual for the University of Tampere students with the key card. When the Library is closed you can return your loans to the book-return bins beside the front doors of Linna and Arvo buildings.

Happy First of May!

Library’s opening hours

Easter opening hours at the Library

On Maundy Thursday, 13 April, all Library offices will be closing at 4 p.m. The Library is closed from Good Friday, 14 April, to Monday, 17 April. After Easter we will shift back to normal opening hours.

When the Library is closed, you can return your loans to the book-return bins beside the front doors of Linna and Arvo libraries. Silent Reading Room in Linna and Learning Center in Arvo are open 24/7 for University students with the key card.

Library’s opening hours

New opening hours at Arvo library from 18 April

Due to customer feedback Arvo library on Kauppi campus will be opened already at 8:00 from 18 April. The customer service opens at 9:00 as before.

Opening hours at Arvo library from 18 April

Mon-Thu 8:00 – 17:00
Customer Service 9:00 – 17:00
Fri 8:00 – 16:00
Customer Service 9:00 – 16:00

Library’s opening hours on web

Influence your library services in User Survey

What is your experience of the services of Tampere University Library and what are the most important services to you as a customer in the future? Come and develop the Library with us by participating in our User Survey open until 9 April. Respond to the survey, influence the quality of services and also participate in a prize draw.

In the online survey, there are questions about the library spaces, information resources and Andor search service, as well as customer service, communication channels and information seeking courses and guidance. You can give grades both to the importance and functionality of the library services. Please feel free to share your comments, suggestions and ideas with us. Answering the survey only takes a few minutes.

Win prizes

Remember to participate in the prize draw. After responding to the survey, give your contact information on a separate form. Among the respondents we will raffle off:

  • 2 Rains rainproof backpacks
  • Tasty prizes in campus restaurants: 1 x surprise pastry, 2 x lunch, 2 x coffee and cake and 1 x Keep Cup & coffee at Sodexo restaurant Linna;  3 x lunch at Amica Restaurant Minerva; 10 x coffee & cake at Juvenes University Restaurant (UTA Main Building)
  • 4 tickets to Spa Holiday Club Tampereen Kylpylä
  • 25 movie tickets
  • 15 memory sticks

Link to the survey

More information:
Information Specialists Outi Viitasalo, outi.viitasalo@uta.fi and Mervi Ahola, mervi.ahola@uta.fi
Links to the survey on Library website

Linna library got another entrance

Linna-kirjaston toinen sisäänkäyntiThere is now another entrance in Linna library when the door to Linna building’s staircase on the first floor was opened. From now on you can enter the Library either through the entrance hall on Kalevantie side or from Linna restaurant through the staircase.

Linna library’s floor map

More information:
Leena Horsma-aho, Manager of Student Information Services
leena.horsma-aho@uta.fi

Update of the library system was completed

The update of the library system was completed today. You can log in to Andor again as usual, renew your loans, make reservations or pay your library fees. The availability information of printed resources in Andor is up to date. Also the self-service machines in the Library are in use.

We apologize for the inconvenience caused by the update.

More information:
Online Services Specialist Timo Vuorisalmi
timo.vuorisalmi@staff.uta.fi

Update of the library system affects online services at the end of December

The library system at Tampere University Library will be updated from 27 December at 22:00 onward. The update takes approximately 2-3 days but will be finished 5 January 2017 at the latest.

During the update

  • you cannot log in to Andor search service with your library card or renew your loans, make reservations or pay your library fees
  • you can use the search service of Andor as usual but not get the availability information of printed resources
  • in the Library you can borrow and return books at the Customer Service desk
  • in the Library you cannot use the self-service machines, renew your loans, make reservations or pay library fees.
  • you can send renewal requests to uusinnat@uta.fi

We apologize for the inconvenience.

More information:
Online Services Specialist Timo Vuorisalmi
timo.vuorisalmi@staff.uta.fi

Christmas and New Year season opening hours