We are group of 20 students from Tampere University. During Constructive Talk at Work course we have produced a guide for solutions in various conflict situations at work as a group project. In the guide there is a story about Person X who encounters different conflict situations at work. We introduce four problematic situations which can happen to anybody and suggest different solutions on how to deal with them.
The idea for the project came out quite fast during the group dialogue in the first session. During the course we worked in smaller groups and we always started and ended our sessions in a big circle. The stories were created in smaller groups but final decisions were made by the whole group after discussion. We used the dialogical approach in all of our discussions. We chose group values in the beginning of the course and they were cooperation, responsibility, helpfulness, respect and security. Those values carried us to our victory.
The aim of the work was to allow us to practice dialogue skills together and individually. The course and the work really helped us improving our dialogical thinking. The guide is a result from this process. We hope you find it helpful and interesting!
THE PERFECT GUIDE FOR CONFLICT SOLVING
Group 2, autumn 2018
We are a group of students at the University of Tampere who came to this course to improve our English dialogue skills. Many different nationalities (Finnish, Czech, Chinese, Indonesian and Spanish) were involved as well as many fields of study.
The project of our group was a video about communication at working place. We decided to prepare three scenes with good and bad versions in working life communication. Our topics were non-verbal communication (especially use of phones), cultural differences and lack of proper orientation. We chose to tackle these topics because we consider them as ‘hot potatoes’ of working life.
We started our project by brainstorming together in smaller groups. Then, final decisions about the scenes were made together as a whole group. To do the work we divided into two and distributed the tasks. One group planned and filmed the good versions, the other the bad ones. Some of us were good and interested in editing, some in acting and so on – therefore everyone could participate with their own talent and interest.
To complete the process we needed to use and develop our constructive dialogue skills. These include listening, voicing and creating common understanding. We found out that communication is crucial, as well as co-operation. Working in a big group required flexibility and ability to make compromises.
You can never be perfect at listening and voicing. We think that we succeeded well, but there’s always room for growth and development. For further development, we could encourage each other to try new tasks. Anyhow, a video project itself was a new and challenging experience for many of us.
Go and watch our video: https://youtu.be/-MSocEfDdoU
Group 1, autumn 2018:
We were quite pleased how our group work came out, even though some of us were quite skeptic with the topic in the beginning. It can be a useful tool for those just starting in working life, whereas it might not offer much new information for experienced workers. However, the main point was to achieve something as a big group and learn how to lead the process on our own, in which we succeeded very well. We also had a lot of fun doing the project, and it wasn’t too difficult or time-consuming to accomplish.
All in the picture below agreed on the contents of the group task. You can get to the document here: For Young Professionals
Here we introduce our project that we made for the Summer School course called “Dialogue: Constructive Talk at Work”. We are a group of international students from different countries and regions (China, Cyprus, Czech Republic, Finland, Hong Kong, Iran, Syria, Vietnam). The course was about dialogue and how to get better in work communication.
The given task was to create something that will help us in work life. In the beginning we had thousands of ideas and zero final decisions. It seemed that we are making a mess. After a while we realized that all of our ideas could fit under the topic of conflicts at work. By voting we decided to present four different scenarios: communication breakdown, conflicts of interest between the departments, generation gap, and negative atmosphere at work. We made comic-like PowerPoint presentation with Barbie assistants. In small groups we took the pictures and wrote the dialogue.
The funniest part of the task was to take pictures of Barbies. The most challenging part was to come to any conclusion as a big group. Maybe because of its challenging nature the communication in big group was the most educational part of the task. Through this process we developed skills like planning in short time, cooperation in international context, and working with people we have just met. As a result of this journey we are proudly presenting this “Conflict solving at work”. Enjoy!
Barbies at work
Here is our signature for the project. Finally we’re done, jipii!
In this course KKENVAL4 we as the group number 5 decided to create a role-playing game for practicing how to heal the atmosphere in work places through dialogue. We figured four different situations with a common problem in working life, and in the situations there are different positions and approaches to start with. The goal is to try to heal the atmosphere and find dialogical ways of approaching the problems.
You can find the game in the link below.
The game final
As our group task we decided to make a game about different problems in the workplace. By playing this game you can practice your dialogue and problem-solving skills. The four characters of the game are based on Kantor´s four-player system.
In the game the players have to solve workplace problems from the perspective of the characters that has been assigned to them. The typical workplace problems are described on the problem cards that are randomly distributed to the groups.
Even if the task of the game is to solve the problems, the overall aim of the game is to create a constructive dialogue and engage people in to the discussion. The game is also about experiencing other persons´ ideas and perspectives. The game is about voicing and listening to other people’s opinions rather than judgement and assumption.
Dialogue was an essential part of creating the game. Twenty-seven people from many different cultural and academic backgrounds were involved in creating this game.
We had fun making the game and we hope you have fun playing it!
The problem cards, characters, and the rules for the game can be found here.
Problem Cards and Rules
We decided to do a job interview presentation as our group work for the KKENVAL4 course. First we had a brainstorming session in which we came up with the initial structure for the work. After that we used dialogue in smaller groups and also shared our ideas together. The dialogue method was new to all of us, so we as a collective intelligence believe that the learning process was even more important than the actual end-product. In the end, we came up with 8 topics that are guaranteed to help you get familiar with job interviews:
- Before the interview
- After the interview
- Types of interviews
- Body language
- Useful skills
You can find our work here and our signatures below:
This is the group project of KKENVAL4: Dialogue: Constructive Talk at Work, Group 2 Fall 2017. We have made a calendar that focuses on giving employees possible ways to improve wellbeing and relieve stress. Employees can use these 12 steps, one for each month, to do small tasks that help them physically or mentally. Companies can use this calendar to help their employees have a better wellbeing.
The calendar was constructed through English dialogue, in a group of 17 students from different fields. We used approximately nine hours to complete this calendar. First we talked in smaller groups and came up with different ideas. Later we talked about those ideas and decided to focus on wellbeing in workplaces. We then decided to focus on making a calendar that will help companies to give better methods to improve wellbeing for employees.
We learned that working in a larger group is much more demanding than in smaller groups. We also learned to brainstorm in big groups and build upon others ideas. Listening was crucial for our project.
Below is a link to the calendar:
During the course Dialogue: Constructive Talk at Work, we made an exercise for practicing dialogue skills. This exercise was made with the intention that it can be played out in many types of workplaces. However, it is also possible to carry out this exercise in other types of groups as well, for example among university students. We have tested this exercise and found it working, but every group conducting this exercise can always tailor it to their own needs if necessary.
Here’s the link to the exercise: Dialogue Exercise
We are the students of Dialogue: Constructive Talk at Work of Summer School 2017. We’ve been through a lot of topics related to communication. As our group task, we came up with a game about conflicts at work and how to solve them. The player tries to match possible solutions to problematic situations. The situations came from our experiences at work life. At the end, we provide our own suggestion.
Click here to play: 2017Poster