Conflict solving at work

Here we introduce our project that we made for the Summer School course called “Dialogue: Constructive Talk at Work”. We are a group of international students from different countries and regions (China, Cyprus, Czech Republic, Finland, Hong Kong, Iran, Syria, Vietnam). The course was about dialogue and how to get better in work communication.

The given task was to create something that will help us in work life. In the beginning we had thousands of ideas and zero final decisions. It seemed that we are making a mess. After a while we realized that all of our ideas could fit under the topic of conflicts at work. By voting we decided to present four different scenarios: communication breakdown, conflicts of interest between the departments, generation gap, and negative atmosphere at work. We made comic-like PowerPoint presentation with Barbie assistants. In small groups we took the pictures and wrote the dialogue.

The funniest part of the task was to take pictures of Barbies. The most challenging part was to come to any conclusion as a big group. Maybe because of its challenging nature the communication in big group was the most educational part of the task. Through this process we developed skills like planning in short time, cooperation in international context, and working with people we have just met. As a result of this journey we are proudly presenting this “Conflict solving at work”. Enjoy!

Barbies at work

Here is our signature for the project. Finally we’re done, jipii!

Heal the workplace

In this course KKENVAL4 we as the group number 5 decided to create a role-playing game for practicing how to heal the atmosphere in work places through dialogue. We figured four different situations with a common problem in working life, and in the situations there are different positions and approaches to start with. The goal is to try to heal the atmosphere and find dialogical ways of approaching the problems.

You can find the game in the link below.

The game final

Roleplaying at Work: The Game

As our group task we decided to make a game about different problems in the workplace. By playing this game you can practice your dialogue and problem-solving skills. The four characters of the game are based on Kantor´s four-player system.

In the game the players have to solve workplace problems from the perspective of the characters that has been assigned to them. The typical workplace problems are described on the problem cards that are randomly distributed to the groups.

Even if the task of the game is to solve the problems, the overall aim of the game is to create a constructive dialogue and engage people in to the discussion. The game is also about experiencing other persons´ ideas and perspectives. The game is about voicing and listening to other people’s opinions rather than judgement and assumption.

Dialogue was an essential part of creating the game. Twenty-seven people from many different cultural and academic backgrounds were involved in creating this game.

We had fun making the game and we hope you have fun playing it!

The problem cards, characters, and the rules for the game can be found here.

Problem Cards and Rules

Character Cards

Job interview for dummies

We decided to do a job interview presentation as our group work for the KKENVAL4 course. First we had a brainstorming session in which we came up with the initial structure for the work. After that we used dialogue in smaller groups and also shared our ideas together. The dialogue method was new to all of us, so we as a collective intelligence believe that the learning process was even more important than the actual end-product. In the end, we came up with 8 topics that are guaranteed to help you get familiar with job interviews:

 

  • Before the interview
  • After the interview
  • Questions
  • Answers
  • Types of interviews
  • Fears
  • Body language
  • Useful skills

You can find our work here and our signatures below:

Workplace Wellbeing Calendar

This is the group project of KKENVAL4: Dialogue: Constructive Talk at Work, Group 2 Fall 2017. We have made a calendar that focuses on giving employees possible ways to improve wellbeing and relieve stress. Employees can use these 12 steps, one for each month, to do small tasks that help them physically or mentally. Companies can use this calendar to help their employees have a better wellbeing.

The calendar was constructed through English dialogue, in a group of 17 students from different fields. We used approximately nine hours to complete this calendar. First we talked in smaller groups and came up with different ideas. Later we talked about those ideas and decided to focus on wellbeing in workplaces. We then decided to focus on making a calendar that will help companies to give better methods to improve wellbeing for employees.

We learned that working in a larger group is much more demanding than in smaller groups. We also learned to brainstorm in big groups and build upon others ideas. Listening was crucial for our project.

Below is a link to the calendar:

Wellbeing calendar

Exercise for practicing dialogue

During the course Dialogue: Constructive Talk at Work, we made an exercise for practicing dialogue skills. This exercise was made with the intention that it can be played out in many types of workplaces. However, it is also possible to carry out this exercise in other types of groups as well, for example among university students. We have tested this exercise and found it working, but every group conducting this exercise can always tailor it to their own needs if necessary.

Here’s the link to the exercise: Dialogue Exercise

Conflicts at Work; How to communicate?

We are the students of Dialogue: Constructive Talk at Work of Summer School 2017. We’ve been through a lot of topics related to communication. As our group task, we came up with a game about conflicts at work and how to solve them. The player tries to match possible solutions to problematic situations. The situations came from our experiences at work life. At the end, we provide our own suggestion.

Click here to play: 2017Poster

Dialogue game

Check the game here: Game

We made a game as a part of the course Dialogue: Constructive Talk at Work. The game is for practicing dialogue skills in working environment. It is a work in progress, and anyone can make it more suitable for their purposes. There were 20 students in total working on it. The game is a product of six meetings in a dialogue circle where every student had a chance to contribute.

Fostering creativity in the workplace

Here is a video made by KKENVAL4 Dialogue: Constructive Talk at Work Spring 2017, group 2.

This is the product of several weeks of team work and discussion. We have found common ground about creativity being important part of working life. Working life is changing rapidly and we found that creativity is important part of managing and adapting to these changes. There are many ways to improve well-being and we chose this one. We identified different aspects of working life to be improved upon and we decided to present our ideas via video.

There are four major topics in the video: time management, team work, flexibility at work and counteracting discrimination and creating
emotional safety. We chose an assortment of perspectives we wanted to raise awareness of. The video consists of tips and situations regarding creativity presented in different ways.

Working together was fun and we are satisfied with our product. We succeeded in doing this in a group as a result of thinking together through dialogue. A group is always more creative than any of its individuals on their own so dialogue is a crucial part of the creative process.

Please enjoy the video. We hope you find it helpful! 

Do’s and don’ts of communication at work

We are the students of course KKENVAL4 from University of Tampere. One of our assignments in this course was to do a group task involving different aspects of communication at work.

During the process we gathered around a big circle in every class and had a dialogue with each other and talked about how every group is doing.

We decided to create different social situations from everyday work life. There were 25 of us so we divided into 5 little groups (5×5). Every group had their own social situation to demonstrate. We had to include do’s and don’ts of communication in these situations to the demonstration. Each group decided to demonstrate their subject either as a video or a live performance in the class room. The videos or the script of the performances are shown below.
Continue reading